Data we collect
- Account data: name, email address, and a securely hashed password when you create an account
- Order data: shipping address, contact details, and order history needed to fulfil your purchases
- Payment data: processed entirely by our payment provider (Worldpay) — we never store card details
- Contact messages: messages you send via the contact form
How we use your data
We use your data solely to operate the store: processing orders, providing customer support, maintaining your account, and meeting legal obligations. We do not sell or share your personal data with third parties for marketing purposes.
Data security
Account passwords are hashed using industry-standard algorithms. Payment is handled entirely by our PCI-DSS compliant payment provider. Data is stored in secured databases with access restricted to authorised personnel.
Your rights
Under UK GDPR you have the right to access, correct, or delete your personal data, and to object to or restrict its processing. To exercise these rights, contact us via the contact page.
Cookies
We use only essential cookies required for the site to function, such as session cookies for authentication and local storage for your shopping cart. We do not use third-party advertising or tracking cookies.